Privacy Policy

BM Pack (hereinafter referred to as “Company”, “us”, “we” or “our”)is a wholly-owned electronic platform subsidiary of THINKIN LIMITED, we respect your legal rights to privacy when you are attending our promotional activities, registering for our services or online content (“Services”). We are legally required to comply with the Personal Data (Privacy) Ordinance (Cap. 486) of the laws of the Hong Kong Special Administrative Region (“Terms”) when collecting, using, disclosing and storing your Personal Data. We reserve the right to modify or update the policy provided on this website if necessary, any relevant changes or updates will be published at the following address https://bmpack.com/ (“Website”).

Scope of Privacy Policy

The Privacy Policy governs how we handle personal information collected or received, including information about users browsing our Website and using our Services. Personal information refers to information that can identify you (such as your name, address, email address or phone number) and generally non-public information.
The Privacy Policy does not apply to corporate policies that are not owned or controlled by us, nor to people who are not employed or managed by us.

Purpose of Collecting Personal Data

We will collect your personal information when you register for an account on our Website, use our products or services, and participate in our promotional activities.
The types of Personal Data we collect when you register an account with us or involve in our Services may include (without limitation) the following:
1. Your personal information (e.g. your name, gender, date of birth, ID number, phone number, social media accounts, email, address, mailing address and/or billing address;
2. Your business information (e.g. company name and business title);
3. Your account information (e.g. the first and last 4 digits of your credit card number or username);
4. Your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other Internet logged information
The personal information collected by BM Pack from you may include the following purposes:
1. For identifying you and any accounts you open;
2. For processing orders, billings and fulfilling orders;
3. For directly promoting our Services or the products and services of our business partners
4. For designing the Services you need;
5. For conducting market research, statistical analysis and behavioral analysis;
6. For conducting customer data analysis and analysing your shopping preferences;
7. For providing customer services;
8. For handling your complaints and account inquiries;
9. For preventing and stopping fraud;
10. For any other relevant purposes that are related to the original purpose for which the Personal Data was collected.
You may refuse to provide us with Personal Data, but in this case we may not be able to provide you with any Services.
By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy.

Your Privacy Rights

According to Personal Data (Privacy) Ordinance, subject to the exceptions specified therein, customers have the right to do the following:
1. To check whether the Company holds Personal Data about you and obtain a copy of such data;
2. To request the Company to rectify inaccurate Personal Data about you;
3. To acknowledge the Company's policies and practices regarding Personal Data and be informed of the nature of the Personal Data held by the Company.
According to the Terms, the Company has the right to charge reasonable fees for accepting data verification requests.
For requests to check Personal Data, rectify personal information and inquire about the nature of the data held by the Company, and to stop receiving or receive direct marketing materials again, please send us an email with your name, contact number, email and registered account information. Our email: hello@bmpack.com

Disclosure of Personal Data

The Company will not rent, sell, or disclose your personal information to others or non-affiliated companies, unless we have your consent or we are providing you with the products or services you have requested, the Personal Data we collected will be kept confidential; however, if it is necessary to perform legal responsibilities in accordance with legal provisions or requirements, or to provide you with services, or to perform the original purpose or related purposes of collecting Personal Data, the Company may disclose it to the following third parties (whether in Hong Kong or outside of Hong Kong):

Business partner(s) who has/have a confidential agreement with our Company. They may use your personal information to notify you of the products and services about our Company or theirs. Yet, these companies do not have rights to share this information.
Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organisations.
Any other person who has a duty of exercising confidentiality to the Company, including members of the corporate group who have agreed to keep such information confidential, information technology consultants, data processing contractors, auditors, accountants or lawyers, banks, financial institutions, credit card issuers or debt collection agency.
Any questions, comments, suggestions or information, other than personal information, sent by you or posted on our website or any part of the website will be deemed to have been voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transfer and/or publish such information in other places at our own discretion, including but not limited to providing such information for the development and promotion of services and to meet customers' needs, and to provide such information to any affiliated companies.
The Company delivers targeted advertisements based on Personal Data. Advertisers (including ad-serving companies) may assume that people who interact with the ad, or view or click on the targeted ad meet the criteria of the ad's target audience.
The Company will not provide any customer's Personal Data to advertisers because you interact with an advertisement or view a targeted advertisement. However, if you view or interact with this advertisement, you agree to the advertising's criteria and that you meet the target audience of this advertisement.

Transfer of Personal Data

BM Pack will make all reasonable efforts to ensure that all Personal Data held by us is stored in a reliable and secure place. We shall endeavor to keep all Personal Data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.

For operational needs, the Company will transfer Personal Data to places outside of Hong Kong Special Administrative Region to achieve the purpose for which such data was collected, or for purposes directly related to it. Any relevant data transfers shall comply with the regulations and restrictions.
By using our website or services, you agree that we will transfer your information to countries or regions outside Hong Kong.

Use of Cookies and Log Files

Cookies are small text files that are stored on your computer (or other electronic device) when you enter our website and mobile application.

Our Company will access your computer settings and access browsing history (cookies) in order to:
1. To identify you when you browse this website and mobile application;
2. To obtain information about your preferences, browsing behaviour, online activities and Internet usage
3. To keep track of the items stored in your shopping cart and to facilitate you in checkout process;
4. To conduct research and statistical analysis so we can improve our services, and better understand our visitors and their requirements and interests;
5. To provide advertising tailored to your personal interests, so more effective promotional and advertising programs can be conducted by us, our business partners and advertisers;
6. To make your online activities more efficient and provide a better experience;
7. To tighten security measures.
For advertising companies that place advertisements on our website, our Company will allow them to access your computer settings and browsing history (cookies). Other companies will use their browsing history (cookies) according to their own privacy policies rather than this policy.
If you do not allow the use of “cookies”, you can make adjustments on your Internet browser and electronic device. If you disable cookies, you acknowledge that you may not be able to use certain features in our website and mobile application.

The Right to Modify and Delete Personal Account Information and Preference Settings

You can modify your account information registered with our Company at any time, including your preference settings.
The Company reserves the right to send you certain information services related to the Company, such as service announcements, administrative messages and newsletter. You do not have the right to choose not to receive them.

Personal Data Retention

Unless the law requires us to retain your Personal Data for a specific period of time, we will only retain the Personal Data until the original purpose or related purpose for which the information was collected has been fulfilled.

Direct Marketing

BM Pack intends to use the personal information collected from you for direct marketing purposes, and for this purpose, the Company needs to obtain your consent. The Company holds information of your name, phone number, address, social media, product and service information, transaction patterns and behavior, browsing history, personal interests. We may use the relevant information for direct marketing of our services, as well as products and services of our business partners, or our clients' products or services, including baby care, beauty and wellness, electronics, fashion, food and beverage, home, lifestyle, sports, telecommunications, media and entertainment categories that may be of interest to you. We may contact you by mail, phone, social media, text messages, text/image/video messages, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you may update your preferences at any time through your registered account or the link to unsubscribe newsletter provided by us. Upon receipt of your notice, we will stop using your Personal Data for direct marketing and will not charge you for this.

Other Websites

This Privacy Policy applies only to our website. Our website may contain links to other web addresses and web pages. Whenever you click onto any URLs of such kind, such as clicking on the ad section of our advertisers, you have left our website; we have no control over Personal Data that is submitted to these other websites. You should remain alert when you leave our websites, bear the consequences and read the privacy statements of other websites.